Speech Assets

Best practice tips for optimizing your speech model

#1 Use tellSlot instead of tellA and tellB

To make your speech model as stable as possible to accommodate variable content, it is recommended to use a single intent for standardized content from slots.

The background to this is also that utterances make little to no difference as to whether users provide, for example, a date of birth, a claim date, or a customer number.

This means:

Don’t create several intents for slot informations

tellBirthdate

tellInsuranceType

tellInsuranceNo

Do create a single intent and use it everywhere you want the user to tell variable (slot) informations: