# Welcome!

## Parloa’s golden rules for building phonebots

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The entire rulebook is a ***work in progress*** and has no claim to long-term completeness.
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Our goal at [Parloa](https://parloa.com) is not only to provide our customers with the best solution for creating AI-based phone bots, but also to support them in designing their bots with our experience in Conversational AI & VUI design.

For this reason, we will provide you with a few golden rules below, which should simplify your first steps of building AI bots with Parloa.